HP Notebook Computer and Mobile Workstation Battery Safety Recall and Replacement Program

Contact Us - Email Web Assistance Form

For assistance with a swollen battery that is not part of this recall, click here.

For assistance with a battery affected by this recall, complete the form below and click 'Request Assistance '. Please provide your order number if available.

Required Field **

Contact Information

First Name*

Last Name*


Email Address*

Phone Number*

Address Information

Address 1*

Address 2



Postal Code*

Assistance Information

Notebook Product Name*

Notebook Serial Number *

Battery Bar Code Number

Order Number

Is this the original battery that came with your notebook PC?
Yes No