HP Notebook Computer and Mobile Workstation Battery Safety Recall and Replacement Program

Program Summary
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FAQs
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Contact Us - Email Web Assistance Form

For assistance with a swollen battery that is not part of this recall, click here.

For assistance with a battery affected by this recall, complete the form below and click 'Request Assistance '. Please provide your order number if available.

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Contact Information

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Last Name*

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Address Information

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Assistance Information

Notebook Product Name*
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Notebook Serial Number *

Battery Bar Code Number

Order Number

Is this the original battery that came with your notebook PC?
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Additional Content

Battery Safety Mode / Bios Update Information
Replacement Option Information
Swollen Battery Information